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Refund/Return Policy

Epic Air does not offer online refunds or online exchanges of tickets purchased on the Epic Air website. In addition, tickets purchased through the Epic Air website may be subject to a per-ticket Convenience Charge, which is non-refundable except in extraordinary circumstances where Epic Air is unable to honor your tickets purchased through the Epic Air website. Any refund or exchange is at the discretion of Epic Air management. If you also wish to request a refund of our Convenience Charge in the extraordinary circumstances described above (otherwise, the Convenience Charge is non-refundable, as stated above).